T&C

Last Updated: August 2026

Welcome to JewellAura. By accessing our store, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

JewellAura reserves the right to update, modify, or discontinue any part of the store, products, services, pricing, or policies at any time without prior notice.

By using our store, you confirm that the information you provide is accurate and complete.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information are accurate.

However, slight variations may occur due to:

  • Screen and device settings

  • Photography and lighting

  • Natural characteristics of jewellery materials

  • Manufacturing or finishing variations

Such minor differences do not necessarily constitute a product defect.

3. Product Availability

All products are subject to availability.

JewellAura reserves the right to:

  • Limit quantities

  • Discontinue products

  • Modify product designs or specifications

  • Cancel an order if a product becomes unavailable

If an order is cancelled due to availability issues, any eligible payment received for that order will be handled according to the applicable refund process.

4. Pricing

All prices displayed on the store are subject to change without prior notice.

We make reasonable efforts to maintain accurate pricing. However, if an obvious pricing or technical error occurs, JewellAura reserves the right to correct the error and, where appropriate, cancel the affected order.

Applicable taxes, shipping charges, or other fees will be displayed where required during checkout.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

An order may be reviewed or cancelled in circumstances including:

  • Suspected fraudulent activity

  • Incorrect pricing

  • Product availability issues

  • Incorrect or incomplete customer information

  • Technical errors

  • Other legitimate business or security reasons

Order confirmation does not necessarily guarantee final acceptance where verification is required.

6. Payments

Payments must be successfully completed through the available payment methods provided at checkout.

JewellAura does not intentionally store complete payment card information such as full card numbers, CVV, or PIN.

Payment processing may be handled by third-party payment providers subject to their own terms and policies.

7. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by courier delays, weather, holidays, incorrect address information, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

8. Returns & Exchanges

Returns and exchanges are subject to the JewellAura Return & Exchange Policy.

Certain products may not be eligible for return or exchange due to their nature, customization, personalization, hygiene considerations, or other applicable conditions.

Customers should review the applicable return conditions before placing an order.

9. Jewellery Care

Customers are responsible for taking reasonable care of their jewellery after delivery.

Jewellery should be protected from:

  • Perfumes and cosmetics

  • Chemicals and cleaning products

  • Excessive moisture

  • Rough handling

  • Activities that may cause physical damage

JewellAura is not responsible for damage resulting from improper use, accidental damage, normal wear and tear, or failure to follow appropriate jewellery-care practices.

10. Intellectual Property

All content available on the JewellAura store, including:

  • Logos

  • Brand names

  • Product images

  • Photography

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layout

is owned by or licensed to JewellAura unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

11. Prohibited Use

You agree not to use our store for unlawful or unauthorized purposes.

You must not:

  • Attempt to gain unauthorized access to the store

  • Interfere with website functionality

  • Submit fraudulent information

  • Use automated systems to misuse the store

  • Attempt to obtain products through fraudulent means

  • Copy or misuse our intellectual property

12. Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, security, technology, and other functionality.

Third-party services may operate under their own terms and privacy policies.

JewellAura is not responsible for the independent policies or practices of third-party service providers.

13. Limitation of Liability

To the extent permitted by applicable law, JewellAura shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our store or products.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

14. Errors & Corrections

We reserve the right to correct errors, inaccuracies, or omissions relating to product information, pricing, availability, promotions, or other store content at any time.

15. Changes to These Terms

JewellAura may update these Terms & Conditions from time to time.

Any changes will become effective when the updated version is published on this page. Your continued use of the store after changes are published constitutes acceptance of the updated terms, subject to applicable law.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations governing JewellAura's operations and the customer's transaction.

Any disputes shall be handled in accordance with applicable legal procedures and jurisdiction.

JewellAura
Wear Your Aura.