Privacy Policy

Last Updated: August 2026

At JewellAura, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our store or place an order.

1. Information We Collect

When you use our store or place an order, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Contact information provided during checkout

  • Order and purchase details

  • Payment-related information

  • Device and browsing information

  • Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments securely

  • Provide order confirmations and updates

  • Handle returns, exchanges, and customer service requests

  • Improve our products, services, and shopping experience

  • Prevent fraudulent or unauthorized transactions

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments are processed through secure payment systems and payment providers.

JewellAura does not intentionally store complete payment card details such as your full card number, CVV, or PIN on its own systems.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our store, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Technology and ecommerce service providers

  • Fraud prevention and security services

  • Legal or regulatory authorities when required by law

These parties are expected to handle your information securely and only for legitimate purposes.

5. Cookies and Similar Technologies

Our store may use cookies and similar technologies to:

  • Keep your shopping experience functional

  • Remember preferences

  • Understand how visitors use our store

  • Improve website performance

  • Provide relevant store functionality

You may be able to control or disable cookies through your browser settings. Some store features may not function properly if certain cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business and transaction records

  • Resolve disputes

  • Meet legal, accounting, or regulatory obligations

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

Requests may be subject to applicable legal requirements and verification procedures.

9. Children's Privacy

Our store is not intended for children who are not legally permitted to make purchases independently.

We do not knowingly collect personal information from children for the purpose of making unauthorized purchases or transactions.

10. Third-Party Services

Our store may use third-party services that process information as necessary to provide ecommerce, payment, shipping, analytics, security, or other functionality.

These third parties may have their own privacy policies and practices. We encourage customers to review the privacy policies of relevant third-party services when appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be made available on this page with a revised "Last Updated" date.

12. Contact and Privacy Requests

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, you may contact JewellAura through the customer-support option provided on the store.

We may need to verify your identity before processing certain privacy requests.

JewellAura
Wear Your Aura.